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The Customer Service Evolution: Embracing Tomorrow's Solutions Today
Do you realize that the way we run customer service keeps evolving since the year 2000? In the ever-shifting landscape of business,...
3 min read
Featured Post
The Combined Power of AI Chatbot & Human Agents in Automating Customer Service
As businesses in Malaysia and beyond adapt to the fast-evolving landscape of customer service, a new approach is taking center stage:...
Dec 2, 20245 min read
E-Commerce Made EZ: Axrail's Data Management & Analytics Solutions
In the world of e-commerce, data is more than just numbers and figures. It’s the backbone of business strategy, decision-making, and...
Nov 13, 20245 min read
Sums Made Simple with Axrail: E-Invoice Solutions for E-Commerce in Malaysia
E-invoicing is transforming the financial landscape for businesses as a modern alternative to traditional paper-based invoicing. In...
Sep 27, 20245 min read
How Axrail Optimizes AI-driven Data Lakes with AWS for Enterprises in Malaysia
Big data. Data Lake. Artificial Intelligence. As a business operator, you’ve probably heard these words tossed around here and there....
Sep 5, 20244 min read
Deploying in the New AWS Region Malaysia: A Technical Journey and Key Lessons Learned with Axrail
The launch of the AWS Region Malaysia at 6 AM was a major milestone for the cloud ecosystem in Southeast Asia, and Axrail was proud to...
Aug 24, 20244 min read
The Power of AI in Healthcare
Through AI-powered healthcare apps, specifically the Axrail.AI Chatbot, the paradigm shift goes beyond the replacement of traditional emerge
Feb 15, 20243 min read
The Combined Power of AI Chatbot & Human Agents
The integration of AI Chatbots with human agents is not just a trend; it's a strategic imperative. Don't wait any longer!
Feb 8, 20242 min read
Data Protection in AI Chatbots - Safe and Sound
As businesses traverse the landscape of AI Chatbots, the protection of customer data becomes a non-negotiable.
Feb 1, 20242 min read
Stop Manual Social Media Customer Service!
The struggle of manually responding to customers on social media is intricate, but the solution is within reach.
Jan 26, 20243 min read
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