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3 min read
The Customer Service Evolution: Embracing Tomorrow's Solutions Today
Do you realize that the way we run customer service keeps evolving since the year 2000? In the ever-shifting landscape of business,...
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Dec 25 min read
The Combined Power of AI Chatbot & Human Agents in Automating Customer Service
As businesses in Malaysia and beyond adapt to the fast-evolving landscape of customer service, a new approach is taking center stage:...
Nov 135 min read
E-Commerce Made EZ: Axrail's Data Management & Analytics Solutions
In the world of e-commerce, data is more than just numbers and figures. It’s the backbone of business strategy, decision-making, and...
Sep 275 min read
Sums Made Simple with Axrail: E-Invoice Solutions for E-Commerce in Malaysia
E-invoicing is transforming the financial landscape for businesses as a modern alternative to traditional paper-based invoicing. In...
Sep 54 min read
How Axrail Optimizes AI-driven Data Lakes with AWS for Enterprises in Malaysia
Big data. Data Lake. Artificial Intelligence. As a business operator, you’ve probably heard these words tossed around here and there....
Aug 244 min read
Deploying in the New AWS Region Malaysia: A Technical Journey and Key Lessons Learned with Axrail
The launch of the AWS Region Malaysia at 6 AM was a major milestone for the cloud ecosystem in Southeast Asia, and Axrail was proud to...
Feb 153 min read
The Power of AI in Healthcare
Through AI-powered healthcare apps, specifically the Axrail.AI Chatbot, the paradigm shift goes beyond the replacement of traditional emerge
Feb 82 min read
The Combined Power of AI Chatbot & Human Agents
The integration of AI Chatbots with human agents is not just a trend; it's a strategic imperative. Don't wait any longer!
Feb 12 min read
Data Protection in AI Chatbots - Safe and Sound
As businesses traverse the landscape of AI Chatbots, the protection of customer data becomes a non-negotiable.
Jan 263 min read
Stop Manual Social Media Customer Service!
The struggle of manually responding to customers on social media is intricate, but the solution is within reach.
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